I joined Cotters in 2013 as Compliance Manager. My role is to ensure that all areas of the business comply with the rules and guidance set by the Financial Conduct Authority (FCA). It is important that I keep up to date with regulatory developments. I monitor the controls in place throughout the business to mitigate compliance risk. My long and established career has always been in the financial services sector including management positions with a Building Society, and in Claims and Compliance with General Insurance Brokers.